South African High Commission London Website Down

The website for the South African High Commission (www.southafricahouse.com) is down.

The domain name southafricahouse.com expired on 11/11/2010 and is pending renewal or deletion.

It is unclear if this is an error or whether the South African High Commission deliberately decided not to renew their domain name, leaving thousands of South Africans in the United Kingdom without access to information required for Visa, Passport and other important information.

I was unable to verify or obtain any further information as there was no answer at the consulate.

Sending an email will also not work as any email ending with the domain name @southafricahouse.com will also not work.

It seems that even large organisations / countries have difficulty managing their domain names.

Have you been effected by the website being unavailable?

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4 Responses to South African High Commission London Website Down

  1. Gwynaeth says:

    Yes, trying to get info on Retention of Citizenship and the necessary forms… Going to end up having to go down there and queue to get them.

    Oh yes, what time does their office open again – that should be on the website… Errr

    #Fail.

  2. Amy says:

    Hi,

    After many hours of frustration trying to get information about renewing my passport (and failing), I found that they have gone and changed their web address to: http://southafricahouseuk.com/ (it was http://www.southafricahouse.com).

    In typical South African fashion, nobody thought to redirect the original or advertise the change!

    Just thought it would help if people stumbled across this post.

    Regards
    Amy

  3. Heather says:

    The new address info:

    southafricahouseuk.com or http://southafricahouseuk.com

    I too, was extremely stressed trying to get through. Eventually phoned 118118, got the SA High Commission’s telephone number, and was given the above info.

  4. Suzy says:

    Thank you Amy & Heather, you’ve saved me a lot of time!

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